Company information
Address
551 Madison Avenue #300, New York, NY 10022
Website
https://www.waveridemotors.com
Hours of operation
Monday: 8:30am - 8pm
Tuesday: 8:30am - 8pm
Wednesday: 8:30am - 8pm
Thursday: 8:30am - 8pm
Friday: 8:30am - 6pm
Saturday: 8:30am - 6pm
Sunday: Closed
Waveride Motors Reviews
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- 4,593,216 reviews on ConsumerAffairs are verified.
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Dan made me a good deal on my new lund. delivered before promised and boat set up was perfect. Well thought out. Put a lot of work in setting it up. walk thru i learned a lot. Absolutely no high pressure sales.
Looking for a used boat. Salesman was very informative and explained their inspection process for the used boats. We will hopefully be returning when they have what we are looking for. Overall great experience.
WaveRide Motors is excellent place to buy a boat, trailer and accessories. Their after sales service is great too. I would use again and highly recommend.
Very profesional, and most importantly honest! I would definetly recomend for all boating needs an acessaries. Great people to work with and acomidating.
John and the entire staff, Sandy, Belinda, and Mark to name a few, were wonderful from start to finish. This was my first boat purchase and they made this a very enjoyable and smooth process. From the moment we walked in the door, until the boat was delivered and put in the water, everything went without a hitch. I highly recommend WaveRide Motors!
Joe was very helpful and patient with us during our decision making on what we wanted with the new boat at the boat show. We took delivery of the new Bennington a couple weeks ago. John brought the boat up to the lake and went over everything with fine detail. We couldnt ask for a better experience. Thank you!!
Doing business with WaveRide Motors since 1997. Always reliable and professional service. Highly recommend.
Thank You WaveRide Motors!! What a wonderful experience we have had with the whole process! From order to delivery!! We visited their booth at the Boat, Sport & Travel Show. We looked at all the floor models, then sat down with John C. to discuss details of interest to us. He was very knowledgeable about the different models and helped us decide which options would be best for us. He also passed along many pointers to help us get the most from our new pontoon! Mark S. made the delivery and took the time to show us how everything operates and answer our last minute questions before launching us on our Maiden Voyage! Many thanks to everyone at WaveRide Motors for a GREAT experience. TWO THUMBS UP!!
Joe at WaveRide Motors is absolutely amazing to work with! So knowledgeable and pleasant to do business with and he has exceptional Customer Service skills. Thank you for putting us in our new Bennington pontoon boat next Spring, Joe!
Excellent sales representative. Good showroom quality boats. Was very impressed.
Staff is super friendly. They have a very large selection of inventory to choose from. They also have a mechanical shop that is second to none. If you are looking for a new or used boat this is definitely one place you want to stop at.
My wife and I just bought our first boat from WaveRide Motors. I just retired from a life in sales. In my business area, customer service was always king. We sold expensive machinery and repeat business was key. We were looking for an electric pontoon boat and stopped into WaveRide Motors as an afterthought on the way to another marina. Our sales person at WaveRide Motors spent a lot of time with us talking about pontoons in general and about the company's philosophy of electric pontoons. After WaveRide Motors we went on to look at two other marinas which were all reasonably price competitive but I kept coming back to the initial experience at WaveRide Motors. Long-story-short, We called WaveRide Motors back and ordered their boat and discussed/negotiated a couple of upgrades and a delivery date. On the agreed to delivery day the WaveRide Motors rep showed up exactly on-time and took his time showing my wife and me through the workings of the boat and making us feel confident. I just want to say that the way the electrical system was put together by the WaveRide Motors staff is simple and robust and looks like a work of art. I am writing on our second day of ownership and I feel like the smartest guy in the world for making the decision to buy a boat from these guys. From sales, to the technical side, to the accounting an billing to the delivery and training WaveRide Motors has given us world class customer service. I love my new Bennington and I love WaveRide Motors.
We had the best possible experience, from first introductions through delivery. We were treated personally, as if we were the only ones in the room. The sales team were kind and professional, answering all of my questions, as a first time boat owner. The delivery process was two-fold. We first met by video-call, as John walked me through the entire boat, giving helpful tips and tricks along the way (one hour call). The next day, we received our boat and he walked us through the boat. He answered all questions with patience. This was a perfect experience from beginning to end. I would not go anywhere else for my boat needs!!!
My husband and I are very happy with all aspects of WaveRide Motors. Joe was very helpful as salesman with the purchase of our Lund boat and when we picked it up the mechanic went over everything with us and answered all our questions and showed us how to put on all the covers and bimini top. The parts department helped with an extra seat and pedistal and some really nice rod holders. This boat is everything we had hoped for and more. Thanks to everyone at WaveRide Motors for a quality experience with our "dream boat"
John delivered our boat and was VERY accomodating, and took the time to walk us through every step of being new pontoon boat owners. The time he spent with us never felt rushed. He gave us all the time we needed to cover every aspect, and assured us we could call at any time if we needed further assistance. Great experience purchasing from WaveRide Motors.
My family bought a used boat in July from WaveRide Motors. The sale process was no hastle, the business office was smooth and no hastles, and the service department took the time to teach me about the boat and it’s operation. Unfortunately, we ran into an issue late in the year and needed the service department again. Although the process is not yet complete, I am not too stressed by taking a new to me boat in for an issue. The people there are so genuine and friendly that I have no doubt I’ll have a positive outcome. They have earned my trust.
Always great people to work with. This is my first time needing service for my Lund in 6 years.
This was the BEST customer service experience we have ever seen. Every employee we spoke with went out of their way to answer any questions we had. We are first time boat buyers, and we left feeling like we have owned a boat our whole lives. I cannot see myself going to any other boat dealer in the future. Thank you to everyone at WaveRide Motors!
Top of the line sales service and boats. Customer satisfaction serving me for over 25 years. A+
Great people to work with. Found my husband's dream fishing boat at a fair price!
I recently purchased a new Lund boat from WaveRide Motors the service I received there was extraordinary. I had just purchased new trolling motor and electronics for my old boat they switch them over and rigged my new lawn perfectly Pablo was the person that did it and did a an amazing job. They covered everything on the new boat with me and made sure I left knowing exactly how to operate everything. And Joe Fox the salesman also has taken very good care of me I doubt if I'll buy any more boats but if I do it'll be from WaveRide Motors
They fixed my problem, hassle free. The guys always do a great job, explaining what they did.
WaveRide Motors is one of the most impressive boat retailers I have experienced. I bought a 2019 Bennington pontoon from Dan Decker. He kept his promises, showed up on time and created a low hassle, enjoyable buying experience. John delivered the boat to the lake and gave a professional, thorough new boat orientation. Bennington and MercCruiser are high quality products. Recommend.
Bought a boat a year and a half ago from them. The sales and customer service is excellent. When you buy a used boat you have a 30 day warranty from the time you put it in the water not the day you buy it, which was good for us considering we got it Feb and didnt put it in the water until the end of April. Bonus you get a discount in the shop I think it was for a year. Love this place will continue to do spend my money here.
I purchased my boat in 2002. Great service from WaveRide Motors. When you get a boat from WaveRide Motors your getting quality with great service that last years after the sale.
Awesome experience! Bought my first boat and they were amazing....helped me through the entire experience and delivered boat to me with detailed instruction. I would highly recommend....
Everybody was so friendly and helpful. Answered all questions for us boating newbies and never made us feel like any questions we asked were dumb the way some of the other boat dealers in the area did. We ended up buying our boat from them
I am throughly impressed with WaveRide Motors. My wife and I drove 3 1/2 hrs to look at a boat when we got there the salesman (John) whom I have been talking with showed us the boat and we decided to by it but we needed a depth sounder on it that it would cost about 300.00 we said fine. He walked away and when we were doing the paperwork he said they will add it at no cost. WOW. There were some tjing that needed to be fixed and he stated that will go through the whole boat and trailer. Bottom line they did everything that they said they would and more. They are the nicest people and John the sales guy was fantastic. I would tell anyone that's wants to buy a boat to go go see them and ask for John. The boat runs great. Thanks WaveRide Motors Marine and thanks John for a great experience. Rick and Dawn Briarton.
Boats boats and more. My buddy got boat from there and helped him thru process. Now he is happy boat owner.
Awesome people and business great help Kurt in service is very good knows boats. Belinda is very nice, always a pleasure to do business with.
I would highly recommend working with WaveRide Motors. We love our boat and they made the experience seamless. John made sure all our questions were answered and we were confident in our new purchase.
I have done business with many dealers, boat, car, truck, motorcycle, etc., over the years and WaveRide Motors is by far the best that I have ever worked with. I will continue to guide business in their direction.
Great group of ppl from sales associates behind the counter answering endless questions I had about life jackets and skis to the salesman on the floor. Just bought my first new boat and could not have asked for a better experience. Great jobs guys!
Bought a new Lund from WaveRide Motors end of last year and everything has been great from the price to the service. Any issues or questions i've had have been addressed immediately, very good service.
We recently purchased our Regal 2000 ESX boat from WaveRide Motors, and we couldn't be happier with our experience. From the moment we walked in, the customer service was exceptional. They were incredibly helpful and supportive, guiding us every step of the way as first-time boat owners. Their expertise and willingness to assist made the process smooth and enjoyable. Not only was the customer service top-notch, but the quality of the boat exceeded our expectations. It was impeccably maintained and ready for us to enjoy on the water right away. Additionally, the training provided by the staff was invaluable. They took the time to ensure we felt comfortable and confident operating our new boat, making the transition seamless. Overall, we highly recommend WaveRide Motors for all your boating needs. Their outstanding customer service, high-quality boats, and comprehensive training make them the perfect choice for both novice and experienced boaters alike.
Bought a new boat from them and everything was great. Very knowledgeable great communication very organized and friendly staff. Great experience!!
We traded in our old Pontoon for a new one & we absolutely LOVE IT!! Thank you Greg for making the transaction super easy!!
Had a awesome experience! Great to deal with. Would definitely recommend.
We bought a Bennington pontoon from Greg. Very nice experience. No pressure. Treated us well on our trade-in. Excellent delivery and set-up visit. We love the boat! We can't believe the difference in performance of a three tube pontoon over a two tube. Stable, turns on a dime, and, with its level acceleration, planing out is a thing of the past.
Top notch,mechanics,parts and new sales guys too.when checking out tell Balinda or Sandy "hi from Turbo Dave" !!!
We had issues on the water this past Saturday and their mechanic was awesome, took the time to video chat and help us with a quick fix and saved our weekend! Highly recommend! Can’t thank him enough for his help! Knowledgeable service!
The guys in the parts department are great, but boy their prices sure have went up on winterizing and shrink wrapping since they were bought out by this new place.
We had the pleasure of purchasing a boat from WaveRide Motors. Greg and the team were absolutely fantastic! They made our purchase so seamless and easy! I would 100% recommend them to anyone I know. Thank you, Greg!
Love our new boat (over the years this is our 3rd) the team takes care of you
Bought a new 2011 Lund and 2 Merc Motors. Installed a few things from my old boat onto the new. Rigged it just like I wanted. Later installed electric down-riggers and reinforced the road cover. Service work and questions were handled very satisfactorily. Thanks Dan and Curt. Dee Harrison
Dan and his team was professional and extremely knowledgeable. Also easy to work with.
We have been a customer of WaveRide Motors for 15 years. We bought our first smaller fishing design Bennington pontoon boat from them which was a good experience. Years later we fairly traded our first pontoon back to them and purchased a larger Bennington from them for our retirement years. We have been impressed with their sales, service and also the courtesy of their staff. We have lived on Sweetwater Lake for 30 years and have dealt with other marina’s and boat service people over the years. Without question WaveRide Motors has been the best. We now use their services to pull our boat out in the fall, winterize, store it and deliver it in the Spring. Scheduling is easy and they always arrive on time and are very helpful. Our boat is well maintained and there isn’t a better feeling when putting the boat in the water in the Spring, it immediately starts and our lake adventures for the year begin with a smile.
We shopped around alot before buying our pontoon at WaveRide Motors. We were treated with respect by a very friendly staff. We are convinced that Bennington makes the best pontoon with a great warranty.
Excellent experience with the staff at WaveRide Motors. We recently purchased a new Lund and were very impressed with the customer service, professionalism and knowledge of the staff. Upon returning to pick up our boat we were given a very thorough walk through with Chris. A big thank you to Greg who made this a great experience!!